As a global leader, it is our obligation to keep pushing the boundaries of what the market can expect.
In our business there are five cornerstones that must be in place in order to meet customer expectations: Quality, reliability, innovation, sustainability and customer service.
But we need to go further than that. We go further to exceed our customers' needs and expectations.
"Expect...AVK" means that our customers should rightfully expect us to exceed market standards. "Expect...AVK" means that we relentlessly strive for increased customer benefits!
To ensure that we keep pushing the boundaries of what the market can expect, we have formulated eight promises that we will strive to deliver in all our markets: