Case

Paving the way for automation

How AVK Positioner technology transforms reservoir valve control

United Utilities faced a familiar operational challenge: keeping reservoir water levels precise without compromising safety or placing unnecessary strain on staff. Manual valve adjustments were time‑consuming, inconsistent, and limited the potential for future automation.

Background

At this reservoir, water levels are regulated with an AVK DN150 gate valve that has traditionally been operated manually. Technicians visit the site two to three times per week to make adjustments. A float valve - often used for automatic level control - was deliberately omitted due to health and safety concerns. As a result, the team relies solely on manual intervention to maintain correct water levels.

Challenge

Variability

Without standardised measurement, manual operation led to inconsistencies. Technicians’ interpretations of “half‑turn” or “full‑turn” differed, resulting in uneven valve performance.

Labour Demand

Frequent visits created ongoing workload and raised questions about long‑term efficiency.

Future Constraints

The absence of automation limited opportunities for optimisation and digital transformation.

Solution

Integrating an AVK Positioner into the existing manual valve immediately introduced precision and repeatability. The Positioner logs every valve turn - along with the exact time of adjustment - providing clear, measurable insight into system behaviour.

These data points improve current operational control while building a strong evidence base for installing an automatic actuator in the future. The Positioner supports consistent day‑to‑day performance and offers a clear pathway toward automation, enhanced reliability, and better long‑term decision‑making.

Technical Details

  • Valve Type: AVK DN150 gate valve
  • Control Method: Manual operation supported by Positioner monitoring
  • Data Captured: Valve-turn count and time-stamped activity
  • Usage Frequency: 2–3 adjustments per week
  • Automation Status: No float valve; actuator installation under evaluation
  • Key Benefit: Adjustments are accurate and repeatable, regardless of who performs them

Outcome and Impact

  • Consistent Operation: Standardised adjustments eliminate user-dependent variation
  • Data-Driven Insight: Reliable records inform future automation planning
  • Strategic Value: A cost-efficient upgrade today that unlocks tomorrow’s efficiencies

Conclusion

By adding a Positioner to a manually controlled valve system, United Utilities has improved operational accuracy while laying solid foundations for future automation. This approach blends immediate practicality with long-term strategic vision, demonstrating how small, focused improvements can deliver meaningful operational gains.

Innovation

This project highlights how incremental innovation can set the stage for transformational change. Starting with smart monitoring ensures the infrastructure is prepared for a fully automated, intelligent water management system in the years ahead.

Your Gateway to Smart Water Networks

AVK Positioners give utilities a smart, wireless way to track valve activity across the network. Using NB-IoT or LoRa® to transmit data to cloud platforms or third‑party systems, these battery-powered devices enable real-time operational visibility. When combined with other Smart Water sensors, utilities gain end-to-end insights into pressure, flow, temperature, and water levels—empowering them to boost performance, extend asset life, and make smarter investment decisions.

A smart network with AVK Smart Water solutions for a digitised water distribution

Smart Water Management

What is the AVK Smart Water solution?

Inside the distribution network there are multiple measuring points, but because the assets such as fittings and valves are buried deep in the ground, it is difficult to know exactly how these assets are positioned, where they are and whether they are intact or damaged. The AVK Smart Water solution is a way for utility companies to monitor the condition and specific assets in the water distribution network.

Learn more about the Smart Water Solution here.

Case

Utility gets full overview of pressure in its network with NB-IoT sensors

“It was important to us that the solution we found could live up to our specific requirements,” says Mikkel Nielsen, COO at Halsnæs Forsyning. AVK delivered 16 NB-IoT pressure sensors with API integration into the utility's current IT system.